- Go to Settings
- Tap on Apps (App Manager, Manager Apps, depending on the Android device)
- Find the JumpStart Academy app and tap on it
- Next, tap Clear Cache
- Tap Force Stop
- Go back to the Home Screen and launch the app again.
The app continues to freeze or crash using Google Play. What can I do?
Over a period of time, the cache will pile up and you may notice the app is running slow, freezing or crashing frequently. Here is what you need to do:
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